The first yet no-brainer solution is: keep waiting until the app unfreezes by itself. If it’s still unresponsive after a few minutes, try force quit the application. To do this, move your cursor to the application icon on the dock (normally located at the bottom of your screen). Then right click on the app icon. Use the Troubleshooter. The Windows Troubleshooter is an inbuilt troubleshooting feature.
- Mac Photos App On Windows
- Mac Apps Open On Startup
- Close Open Apps On Mac
- Force Open Apps On Mac
- Photos App Frozen On Mac
- Can't Open App On Mac
Summary: This article is written to tell you how to fix the issue that Facebook fails to load photos or videos on your mobile phone or computer. If you are encountering the same problem, you can try some methods in it to fix the issue.
Like to share photos or videos with your friends on Facebook? Then you must have met such a situation: Facebook cannot load the images or videos and you are unable to view or play them smoothly. Why do we think so? That's because many Facebook users are disturbed by this issue and wish to solve it with simple methods. If you are also one of them, you can read this article to get the solutions.
How to Solve Facebook Fails to Load Photos/Videos Problem on Android/iPhone?
When you encounter the Facebook not loading images or videos problem on your iPhone or Android phone, you can try the following methods to fix the issue. But before starting the fixing, you'd better transfer the photos and videos on your mobile phone to computer for backup because unforeseen accidents may occur during the process.
- For Android users, you can go to:
- For iPhone users, you can navigate to:
After making the backup, you can begin fixing the Facebook fails to load photos or videos on Android/iPhone without worries.
1. Restart your Android/iPhone
There is a mighty way to fix different kinds of phone or application problems- restart the mobile phone. This means will help to turn off the background software to release the device as well as refresh the phone, which can fix some small glitches. So here, you can also try it to solve the Facebook cannot load images/videos issue. You just need to hold down the Power button on your phone to turn off and then switch on the device. After the restart, you can go to your Facebook to see whether the videos or pictures can be loaded successfully this time.
2. Adjust the network connection
Network connection is an important factor of using Facebook so you need to ensure that the network on your phone is working well when you are trying to view pictures or videos on the App. You can confirm that by viewing the Wi-fi or phone data signal on your phone screen. If the signal is weak or even missing, you can first attempt to re-enable the feature. Or you can choose to reset the network settings to refresh the network.
- On an Android phone, you should go to Settings> Backup & Reset and tap on Network settings reset in this section. After that, you need to confirm your option by clicking on Reset Settings button at the bottom.
- On an iPhone, you ought to tap on the options Settings> Generals> Reset and choose Reset Network Settings. Then the phone will ask you to confirm your option. Here you just need click the button Reset Network Settings to erase the settings.
How to uninstall app on mac using terminal. 3. Clear Facebook caches
Clearing caches of Facebook is also an effective way to fix Facebook not loading images or videos problem. By using this means, you are not only able to free up your device but also can prevent it from some issues that are caused by the application caches. But here, only the Android phone users need to clear the caches manually cause iPhone can erase them automatically. Then how to delete the Facebook caches on Android phone? Here are the details for your reference.
- Select Settings on your Android phone and then click on Application in the section.
- Then a list of applications will be displayed on the screen. Among them, you can choose Facebook and then click on Clear cache button to remove them from your phone.
4. Update or reinstall Facebook App
The problem that Facebook cannot load images or videos would be caused by some bugs or program errors sometimes. And to settle this problem, you can attempt to update or reinstall Facebook on your phone- a new version is often able to fix the bugs of the old version. Thus, you can go to Google Play Store (Android) or App Store (iPhone) to update the application or install the latest version on your phone.
5. Factory reset your Android or iPhone
The most powerful method to solve phone problems like Facebook not loading videos/images is to factory reset the device. This method would reset your phone to its original settings so all the errors and issues on your phone will be erased. But meanwhile, the files on your phone will be wiped also so you'd better backup your Android or iPhone data in advance.
- For Android, you can navigate to Settings> Backup & reset> Factory data reset> Reset device.
- For iPhone, you should go to Settings> General> Reset> Erase All Content and Settings> Erase iPhone.
What Can I Do If Facebook Not Loading Images or Videos on PC?
Apart from mobile phone, the Facebook not loading images or videos issue would occur on computer as well. And when you meet such a problem on your browser, you can try these means to fix it.
1. Re-login to your account
First, you can try to log out your Facebook account from the browser and then re-login it to force the browser to refresh the webpage. This means seems simple but it is effective.
2. Delete the browser caches
Just similar to the Facebook caches, the caches of your browser would affect the running of the application as well. So here, you can also try to clear the browser caches to solve the problem. Since the methods to delete caches of different browsers are disparate, you need to Google the responding clearing means on the internet and follow the instructions to perform the deleting process.
3. Remove incompatible plug-ins
Another possible reason for the issue is the incompatible plug-ins. These plug-ins can lead to conflicts between the browser and webpage so you need to remove them to ensure the smooth running of Facebook. But how can we know that? You can enter the Incognito mode on your browser to see whether the images/videos are loading on Facebook. If they are, that means the problem is very likely to be caused by the incompatible plug-ins. In this case, you can try to uninstall plug-ins that have been changed or installed before the problem occurs.
4. Try other browsers
It is also probable that the browser you used is incompatible with Facebook or it is out of order. To confirm that, you can try to login to your Facebook on other browsers and see whether it runs well on this browser. If it works well, you need to change a browser to enjoy the service.
Related Articles:
- 1. Mac Files Tips
- 2. Mac Software
- 3. Mac Storage Tips
- 4. Mac Troubleshooting
- 5. Mac OS
- 6. Mac Error
by Jenefey AaronUpdated on 2019-10-22 / Update for Mac OS
“Library is not working in photos in macOS Catalina. Recently I updated to macOS Catalina but after the update, photos are not working. I am getting library could not be opened error. How can I recover from it?” – From Apple Discussion.
The library not working is one of the most famous macOS issues. So, the users have faced it numerous times and it mostly occurs after an update. Although it is a well-known error, when this error occurs, there are also several associated issues like;
Mac Photos App On Windows
- the library could not be opened
- Photos app crashes on launch in Catalina
- photos are missing after Cataina
- updating library is not working in photos
So, this needs to get fixed immediately in order to enjoy the much-awaited advanced features of macOS Catalina. Just read the article below and you will get your answers.
- Part 1: Fix Library is Not Working in Photos in macOS Catalina
Part 1: Fix Library is Not Working in Photos in macOS Catalina
There are multiple ways to fix photos library could not be opened. These procedures are effective. So, follow the details provided below, carefully.
Solution 1: Use Mac Built-in Photos Library Repair Tool
If Mac photos the library could not be opened or it is showing unexpected errors, then Photos Library Repair Tool is one of the best ways to fix it. This is a built-in repair tool, comes with macOS and it is pretty easy to use.
Step 1: Press and hold the “Option” and “Command” keys while photos are opened on your Mac.
Step 2: Then, a dialog box will appear, click on “Repair” to proceed.
You will be asked to provide a password for your user account. The tool will analyze the library database at the beginning. Depending on the size of the library, the repair could take a while.
Solution 2: Update Photos App If It is Not Up to Date
It is possible that Photos app on your Mac has not been updated in a while. As you have just updated to Catalina, the latest version of macOS. It is possible that macOS Catalina is interfering with the older version of Photos app.
So, if you just update the Photos app to its latest version, the issue may get fixed.
Solution 3: Force Quit Photos then Re-launch to Fix Library is Not Working in Photos in macOS Catalina
It is also possible that you are facing a temporary glitch with the app. So, force-quit the Photos app and launch it again.
Possibly the library issue may get fixed.
Solution 4: Disable Autoplay Videos Setting in Photos
This is a very simple fix. Here’s how to do it;
Step 1: Click Launchpad from your mac desktop and open Photos app.
Step 2: Go to Photos > Preferences and you will find the option Autoplay Videos and Live Photos.
Now, simply uncheck the feature.
Solution 5: Reinstall macOS Catalina to Fix Library is Not Working in Photos in macOS Catalina
You should also try re-installing macOS Catalina if the error still hasn’t disappeared. But the proper way to re-install macOS Catalina is to use Mac’s Recovery Mode. Here’s how to repair photo library Mac:
Step 1: So, restart your Mac. While the device is starting, you need to hold “Command and R” keys together in order to enter Recovery Mode.
Step 2: As the follow-up window appears, click on “Reinstall macOS”. Then, click on “Continue”.
Step 3: Then, you have to agree to “Terms & Conditions”.
Step 4: Finally, select the drive where you want to install macOS Catalina and click “Install”.
Part 2: What If Your Photos are Lost after Fixing Library is Not Working in Photos in macOS Catalina
There is a possibility that photos from your photo library may get erased even after fixing the library. If that happens, you need to make a photo recovery Mac.
Although, the discussed solutions for the library fix are very effective but so many changes were made on the Mac system that lost photos are a possibility. Now, in order to recover lost photo on Mac, an effective data recovery program is required and it needs to be used immediately. As the longer you wait, the chances of photo recovery gets slimmer.
Mac Apps Open On Startup
So, stop using the Mac and use Tenorshare UltData-Mac Data Recovery. UltData is a great software developed by Tenorshare, provides effective data recovery with precision and software is quite secure as well. Here are a few important features of the software:
- UltData is capable of recovery of any sort of lost files on Mac.
- May it be a deleted file of lost due to format, UltData will make the recovery anyway.
- Files can be restored from internal hard drive, as well as external drives.
- The data recovery rate is 100%.
- The program is also safe to use and very secure.
Now, the recovery of those lost photos will be very easy with UltData. Just follow the steps below:
Step 1: Download and install Tenorshare UltData for Mac on your computer and launch it.
Step 2: Choose the location of the lost photos and click “Scan” to proceed.
Step 3: It will take a while to complete the scan but upon its completion, the scan results will get displayed on the screen. You can click on them to preview the details.
Step 4: The lost files will be among the results. Just choose them and click “Recover” to restore them successfully.
You also have to choose a path where the restored photos will be located. Don’t choose the same location from they were originally, erased. Doing it will cause permanent data loss.
Part 3: Some New Features of Photos in macOS Catalina You Need to Know
The macOS Catalina is the newest addition to the macOS line up. It is brand new, better, faster and equipped with some amazing new features. Let’s have a look.
Photos View
All your photos and videos will be displayed on a grid. This is the new Photos View. You will be able to zoom in and get a larger view and additional details. The photos on the grid will be visible in a square format.
Live Photos and Videos
Live videos and photos are also included in the photo library. You just have to click “Auto-Play” when they are visible on the screen. It uses a dynamic display system.
Memory Movies
You will be able to view memory movies that you created on your iOS device. So, finally, memory movies came to Mac.
Close Open Apps On Mac
Machine Learning
Force Open Apps On Mac
Machine learning is included. It helps to realize the photos app, who is in the photo and what is going on. This helps users in many ways.
Photos App Frozen On Mac
Conclusion
Can't Open App On Mac
Hence, you will be able to repair photo library Mac and it will be easier if you just follow the detailed solution mentioned in the article, above. But as mentioned before, it is possible that you may lose some of your stored images from the library while fixing it. If it happens, you need to stop using the Mac immediately and use Tenorshare UltData for the fast and successful recovery of those photos.